How do I update my payment information on Peacock

Payment fails interrupt your binge-watching sessions instantly. You need to update your payment information on Peacock to restore access to Premium or Premium Plus content immediately.

The process depends entirely on how you signed up. You either pay Peacock directly or pay through a third-party partner like Apple, Roku, or Xfinity. This guide shows you exactly how to identify your billing provider and update your details for each one so you can get back to streaming.

Identify Your Billing Provider

You must know who bills you before you can update your card. Peacock cannot change payment details for accounts managed by third parties.

1. Go to the Peacock website peacocktv.com/tv and log in.
2. Select your Avatar in the top-right corner.
3. Select Account to open your settings.
4. Look for the Plans & Payment section.

If you see a direct link to Update Payment Method, you pay Peacock directly. Follow the “Direct Billing” steps below.

If you see a message like “Managed by Apple” or “Billed via Roku,” you must go to that provider’s site to make changes. Skip to the “Third-Party Billing” section of this guide.

Update Direct Peacock Billing

Users who signed up at peacocktv.com manage their wallet directly through the account dashboard.

1. Log in to your account on a web browser.
2. Navigate to Plans & Payment.
3. Select Update Payment Method under the Payment Method section.
4. Enter your new Credit Card number, Expiration Date, and CVV.
5. Check the box to agree to the terms.
6. Select Save to confirm the change.

You can also switch to PayPal here. Select the PayPal tab and follow the prompts to link your account.

Update Third-Party Billing

Your subscription lives inside the ecosystem of the device you used to sign up. You must update your payment method with that specific provider.

Apple App Store

1. Open Settings on your iPhone or iPad.
2. Tap your Name at the very top.
3. Tap Payment & Shipping.
4. Tap Add Payment Method to enter a new card.
5. Tap Edit to remove old cards or change the order.

Google Play Store

1. Open the Google Play Store app on your Android device.
2. Tap your Profile Icon in the top right.
3. Tap Payments & subscriptions.
4. Tap Payment methods.
5. Tap Update next to the card you want to fix or Add credit or debit card to enter a new one.

Roku Pay

1. Go to my.roku.com on a computer or phone.
2. Sign in to your Roku Account.
3. Select Update under the Payment method section.
4. Enter your new card details.
5. Select Save Card.

Amazon Appstore

1. Go to amazon.com and log in.
2. Select Account & Lists at the top.
3. Select Your Payments.
4. Select the card you want to edit and click Edit.
5. Enter the updated information and click Save.

Xfinity or Cox

Customers who bundle Peacock with their cable service manage payments through their cable provider’s bill.

1. Log in to your Xfinity or Cox account portal.
2. Navigate to the Billing or Bill Pay section.
3. Update your primary payment method there.
4. This change affects your entire cable bill, not just your Peacock subscription website Peacocktv.com tv/samsung.

Troubleshooting Payment Errors

Updates sometimes fail even when you enter valid information. Check these common issues if your new card gets rejected.

• Postal Code Mismatch: Your billing address on Peacock must match the address on file with your bank exactly.
• Card Type: Peacock accepts Visa, MasterCard, Discover, and American Express. Prepaid cards often fail for recurring subscriptions.
• Browser Issues: Ad blockers can interfere with payment forms. Disable extensions or try an Incognito/Private window.

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Reconnect Your TV at peacocktv.com/tv

Payment failures often cause your TV app to sign you out automatically. You will see an Activation Code on your TV screen once you fix your billing and try to stream again.

You must link your TV back to your account to resume watching.

1. Open the Peacock app on your Smart TV or streaming stick.
2. Select Sign In.
3. Note the 6-digit code displayed on your TV.
4. Grab your phone or computer and go to peacocktv.com/tv.​
5. Enter the 6-digit code into the web form.
6. Select Continue.

The system verifies your active subscription and instantly unlocks the app on your TV.

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Why This Matters

Streaming services pause your access immediately when a charge fails. You lose access to live sports, new movies, and your watchlist. Keeping your payment details current prevents these interruptions.

Check your Plans & Payment tab today to ensure your card is not expired. Correcting this now saves you from missing the start of a big game or a season finale later.